Your share is split at the sale
The commission is separated out inside the same entry that records the purchase, not calculated afterwards from a report. There is no month-end reconstruction and no dispute about which conversation closed a sale.
For chat sales roles
What the Work Pays, and How the Commission Is Calculated
Commission on Velvet is carved out of the client's share of a sale rather than added to what the fan pays, and it is credited to your own balance as part of the ledger entry that records the sale. This page sets out the default rate, when money becomes withdrawable, and what the platform takes.
The three things that make the pay verifiable
It is credited to you, not to the client
The money lands in a balance in your own name. You are not waiting for someone to remember to pay you out of their account, and you request withdrawals on your own schedule.
The deductions are fixed and published
One percentage on withdrawal, with a floor and a ceiling. Nothing else is taken from your side, and the numbers are the same for everyone on the platform.
What actually determines your earnings
The rate matters less than the audience. Twenty-five percent of an engaged audience of thousands is a different job from the same percentage of a few hundred quiet subscribers, and the second one will not pay your rent no matter how well you work.
So the question to ask a prospective client is not only the commission rate. It is the size of the audience, how much of it is active, and what the existing team is closing per shift. A client who will not answer those is asking you to take the risk without the information.
Hourly, commission, or both
Pure commission is common and puts the risk on you. A base plus commission is better if you can get it, particularly while you are learning an audience and cannot yet convert it. Assistant and community roles are usually hourly or fixed instead.
Whatever the structure, the platform side is the same: a commissioned sale is credited to your own balance under the terms on this page, and anything agreed outside that is between you and the client.
How a sale becomes money you can withdraw
- A fan unlocks paid content or sends a tip in a conversation assigned to you.
- Velvet's platform fee comes off first, leaving the client's share.
- Your commission — 25% of that share by default — is split out inside the same ledger entry and credited to your balance.
- The credit sits pending for seven days, the window in which the card payment could still be refunded or charged back.
- After that it is available, and you request a withdrawal yourself once your balance is at least $50.
- Velvet deducts 1.5% of the amount withdrawn, never less than $1 and never more than $15.
The numbers
- Default commission
- 25%Of the client's share after Velvet's platform fee. Each client can set their own rate.
- Pending period
- 7 daysThe refund and chargeback window. After it, the credit is yours to withdraw.
- Withdrawal minimum
- $50Requested from your own balance, on your own schedule.
- Withdrawal fee
- 1.5%Never below $1 and never above $15, whatever the amount.
The questions worth asking before you accept a rate
Is 25% of the client's share the same as 25% of what the fan paid?
No, and the difference matters. The platform fee comes off before your share is calculated, so your commission is a quarter of what the client receives, not a quarter of the sticker price. Any client quoting you a rate should be clear about which one they mean.
What happens if a fan charges back after I have been credited?
That is what the seven-day pending period is for. A refund or chargeback inside that window reverses the credit before it ever becomes withdrawable, which is why the wait exists rather than paying out instantly.
Can a client change my rate after I start?
A client sets the rate for their own team and can change it. Agree it in writing at the start, and treat a change without notice the way you would in any other commission job.
Frequently asked questions
Who pays my commission, Velvet or the client?
It comes out of the client's share of the sale and is credited to you by the platform in the same entry. You are not invoicing the client for it.
Why do I have to wait seven days?
Card payments can be refunded or charged back after the fact. The pending period covers that window, so a credit that becomes available is one that is genuinely settled.
Is there a minimum withdrawal?
Yes, $50. Below that the balance stays and accumulates.
What does Velvet take from me?
1.5% of each withdrawal, with a $1 floor and a $15 ceiling. There is no other deduction from your side.
Am I responsible for my own tax?
Yes. You are contracting with a creator or agency, not employed by Velvet, so tax and any local registration are yours to handle. Check what your country requires before you start.