Account & safety

Keep your profile information accurate and up to date so fans and support can reach you.

Review your public profile regularly to make sure only the information you intend to share is visible.

Use a strong, unique password for your Velvet account and change it if you suspect it's been exposed.

Enable two-factor authentication if it's available on your account for an extra layer of protection.

If you notice suspicious activity on your account, report it right away so our team can investigate.

We take account security reports seriously and respond as quickly as possible.