Velvet's AI chat assistant can respond to fans on your behalf when you're away or catching up on messages. It uses your past replies and profile details to write responses that sound like you.
How it works
- Turn on AI chat from your inbox settings.
- The assistant answers common questions and keeps conversations going while you're offline.
- You can review, edit, or take over any conversation at any time.
- Sensitive requests are flagged for you to answer personally.
You're still the one fans are talking to
The assistant supports your inbox, it doesn't replace you. You stay in control of pricing, custom requests, and anything that needs a personal answer.
Privacy
The assistant only uses your account information to write replies. Read our Privacy Policy to see how your data is used.
Transparency with fans
Messages that are AI-assisted are handled according to Velvet's disclosure rules, so fans are never misled about who or what they're talking to.
Safety
If a conversation feels off or a fan reports a problem with an AI-assisted reply, contact support.