This page sets out what the role may do on Velvet, what it can never reach, what no client is allowed to ask of you, and where the platform enforces that rather than leaving it to trust.
Eight capabilities describe what the role may do, and only sending a message is on by default. Paid sending, tip links, mass messaging, tagging, revenue visibility, content management and analytics are each turned on deliberately.
Account settings, payouts, bank details and channel connections are outside the role entirely. No client can grant them, which means no client can make them your responsibility.
These are not interface conventions that a modified client could step around. Every read and write is checked against your invitation for that specific client profile.
Clear boundaries mean clear accountability. You cannot be blamed for a payout that failed, a connection that dropped or a setting that changed, because none of them were ever reachable from your account.
The same applies to your record. Because you sign in as yourself and your messages stay attributed to you, a client reviewing a conversation can see what you actually wrote — which protects you at least as often as it checks you.
Discretion about everything you see, honesty in what you tell a fan, and care with an audience someone else spent years building. Those are the substance of the job rather than its etiquette.
In practice the failures that end an engagement are ordinary ones: promising something the client has not produced, pushing hard enough to lose subscribers, or leaving a queue without notes. None are dramatic and all are avoidable.
Say no, and treat it as information about the engagement rather than a one-off. A client who asks you to work from their password or to take a fan off the platform is telling you how the rest of the arrangement will go.
You are contracting with the creator or agency rather than with Velvet, so the commercial terms are yours to negotiate. The limits described here are not: they are enforced by the platform for everyone.
This is text work. You sell material the client has already made, and you never appear in any of it. A listing that asks otherwise is describing a different job and should be treated accordingly.
Access comes from an invitation you accept as yourself. If someone offers you their password instead, you would have no attribution, no protected record and no way to prove what you closed. Decline it.
It removes the fan's payment protection and your own commission attribution at once. A client asking for it is asking you to carry a risk that is theirs.
Any suggestion that a person involved may be under age stops the conversation and goes to the client and to Velvet's reporting route immediately. This is never something to weigh up, manage quietly, or continue while you decide.
No. Those are outside the role entirely and cannot be granted, however much a client might want to.
Sending a message, sending paid content, sending tip links, mass messaging, tagging fans, viewing revenue, managing content and viewing analytics. Only the first is on by default.
Yes. A client can narrow them at any time, and can do so per channel.
Stop, do not continue the conversation, and report it to the client and through Velvet's reporting route immediately. There is no version of this you handle yourself.
Yes. Messages stay attributed to you in the record, so a client can review who wrote what. That is what makes a good track record portable to your next engagement.