Telegram chatting agency6 min readUpdated 2026Direct answer
Velvet lets a creator or agency put someone else in the inbox through an invitation accepted for one creator profile, with eight capabilities that start off except sending a message. Credentials are never shared, the fan keeps seeing the creator, and revoking the invitation ends the access with nothing left to rotate.
The risky part of hiring a chatter is not the hiring. It is the first shift, when someone who has never worked in this account can act inside it.
This is the sequence Velvet supports, in the order you would actually do it, with the specific setting each step touches.
Summary
- Step one is an invitation to one creator profile. An account-level role grants nothing on its own.
- Step two is the eight capabilities, of which only sending a message is on to begin with.
- Step three is per-channel narrowing, which can subtract a capability but never add one.
- Step four is the commission, which defaults to 25% of the creator's net on an attributed sale.
The invitation is the access
A chatter reaches a creator's inbox because they accepted an invitation to that creator profile, and for no other reason. Holding the Chatter role on their account opens nothing. This is why a first shift needs no password, no shared device and no account handover.
- One invitation covers one creator profile, so a roster is granted one creator at a time.
- Seat allowance is a plan property, and the top agency plan is effectively uncapped.
- Revoking the invitation ends the access immediately, with no shared secret still in circulation.
Grant the capability, not the role
The eight capabilities are: send messages, send paid content, send tip links, mass message, tag fans, view revenue, manage content, view analytics. Only the first is on by default. A useful first shift usually means turning on tagging and, once trust is established, paid sends.
- Turning on paid sends is the decision that matters; everything else is reversible without touching money.
- Revenue and analytics are separate switches, so a chatter can be measured without seeing bank figures.
- One-shot prices a chatter can trigger from the inbox are capped at $500 whatever else is enabled.
Narrow a channel without rebuilding the policy
A chatter can be trusted on web and limited on Telegram. Per-channel restrictions sit on top of the global switches and only ever subtract, so a misconfigured channel rule cannot escalate anyone. Leaving the restrictions empty means the global setting applies everywhere, which is what an existing policy already does.
- Web, Telegram and X are configured independently on top of the same global grant.
- A conflict always resolves to the more restrictive of the two.
- The evaluation happens on the server, so nothing depends on what the client claims.
Then check what the fan sees
Before the shift starts, look at a conversation as a fan would. Chatter and assistant messages are presented under the creator's identity on every fan-facing surface, and chatter attribution fields are removed from fan payloads rather than hidden in the interface. The database keeps the true author for the creator, the agency and an admin.
- Read receipts and typing indicators follow the profile owner's privacy settings, not the chatter's.
- Audience is decided from the caller's relationship to the conversation, on the server.
- The creator can always see who wrote a given line, months later.
Outcomes
- Send the invitation for one creator profile and confirm it was accepted before the shift.
- Leave paid sends off until the first shift has been reviewed.
- Set the per-channel restrictions before Telegram traffic starts, not after.
- Agree the commission percentage in the account, where both sides can read it.
- Open one conversation as a fan and confirm the presentation is what you expect.
Questions
Does the chatter need the creator's Telegram credentials?
No. The creator authorises the Telegram channel once on their own profile. The chatter works through their invitation to that profile and never holds a credential.
What is the safest set of permissions for a first shift?
Sending messages and tagging fans. That is enough to work an inbox and build the fan record, and it touches no money.
Can a chatter be limited to one channel?
Yes. Grant the capability globally, then remove it on the channel you want closed. The removal applies only to that channel and cannot spill into a grant elsewhere.
How is the chatter paid?
By commission on attributed sales, defaulting to 25% of the creator's net and configurable per creator. It comes out of the creator's share and never changes what the fan is charged.
What happens when a chatter leaves mid-roster?
Each invitation is revoked separately, so access to one creator can end without disturbing the others. No password changes and no other chatter is affected.
Run one shift before you run a roster
Create a creator profile, invite one chatter, and work a single conversation end to end before adding anyone else.